Apprentice Office Assistant – Direct Heating Installations Ltd (LS12 3UF)

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Assisting with the daily running of a small heating and plumbing business working with Sage accountancy software. Using Excel spreadsheets, google calendar. Taking incoming calls and making outgoing calls. Managing engineer’s diaries and workloads.


Looking for an assistant to help with the following.
Taking enquires.
Using the diary system effectively.
Emailing customers.
Sending engineers work schedules.
Using Sage accountancy system to in put sale invoices and purchase invoices.
Allocating payments.
Liaise with merchants regarding ordering goods
Preparing supplier accounts for payment.

About the Employer

Direct Heating Installations are a family run plumbing company based in Leeds. We offer Boiler installations, repairs and servicing. Our team of Gas Safe registered installers offer exceptional customer service and we’re big enough to cope and small enough to care. We are Worcester Bosch accredited installers and offer a 10 and 12 year warranty on all Worcester products. We also offer Underfloor Heating Installation and Bathrooms.

Things to Consider

• Please review the current Apprenticeship National Minimum Wage guide (ANMW):

Training to be Delivered

Units of study
? Understanding the organisation
? Meeting regulations and legislation
? Systems and resources
? Product and service knowledge
? Influencing skills
? Personal organisation
? Dealing with customer conflict and challenge
? Developing self
? Being open to feedback
? Team working

Functional Skills qualifications:
Level 1 Functional Skill in English
Level 1 Functional Skill in Maths
Level 1 Functional Skill in ICT
+ Employment Rights and Responsibilities

Vacancy Details

Vacancy Location


Apprenticeship Level

Level 2

Employer Name

Direct Heating Installations Ltd

Employer Address

Unit 7-8 Gelder Road
LS12 3UF

Expected Duration

15 Months

Working Week

Monday to Friday

Weekly Hours


What You Need

Desired Qualifications

Grades A to C desireable or equivalent

Desired Skills

Time keeping essential, good telephone manner, punctual.

Personal Qualities

Team player.
Working off own initiative essential
Willingness to learn.

Future Prospects

Possible full time position following apprenticeship to the right candidate

Date Posted


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Did you know we have 541,720,573 resources at Leeds City College?

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