Apprentice Office Administrator – Needle Partners (LS7 4NY)

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Apprentice Office Administrator wanted at Needle Partners Ltd

Overview

  • Answering all incoming telephone calls and diverting as necessary
  • Taking detailed telephone messages
  • Liaising with both internal and external customers via telephone
  • Meeting and greeting visitors
  • Operation and maintenance of diary systems
  • Planning and organisation of meetings
  • General maintenance of office, meeting rooms and kitchen
  • Maintenance and ordering of stationary stock and general office supplies
  • Photocopying, faxing and scanning duties
  • Filing and archiving duties
  • Handling, managing and distributing of incoming and outgoing mail
  • Supporting and assisting on projects and events
  • Problem solving IT queries and setting up of computers from time to time
  • Providing ad-hoc support to different business functions
  • Any other administrative and house-keeping tasks as required
  • Assisting with induction for new members of staff

About the Employer

Needle Partners Limited is an international law firm that specialises in Corporate law, commercial & residential Property and Litigation & dispute resolution.

Things to Consider

Please review the current Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Training to be Delivered

Level 2 Customer Service Apprenticeship

Units of study:

  • Understanding the organisation
  • Meeting regulations and legislation
  • Systems and resources
  • Product and service knowledge
  • Influencing skills
  • Personal organisation
  • Dealing with customer conflict and challenge
  • Developing self
  • Being open to feedback
  • Team working

Functional Skills qualifications:

  • Level 1 Functional Skill in English
  • Level 1 Functional Skill in Maths
  • Level 1 Functional Skill in ICT + Employment Rights and Responsibilities

Vacancy Details

Vacancy Location

Leeds

Apprenticeship Level

Level 2

Employer Name

Needle Partners Law Firm

Employer Address

Suite 3c
Chapel Allerton House
114 Harrogate Rd
Chapel Allerton
Leeds
LS7 4NY

Expected Duration

16 Months

Working Week

Working Days and times: Monday – Friday 9am-5:30pm

Weekly Hours

37.5

Wage Amount

£180 Weekly

What You Need

Desired Qualifications

GCSEs including English and Maths at Grade C or above

Desired Skills

  • Good verbal and written communication skills – clear spoken and written English
  • Ability to work under pressure
  • Ability to communicate effectively
  • Adherence with all company processes and procedures including health and safety, GDPR and equality and diversity.
  • Respect for confidentiality
  • Good attention to detail
  • Good organisational skills
  • Advanced IT Skills

Personal Qualities

  • Respect for others
  • Supportive approach to colleagues
  • Ability to meet deadlines
  • Good time-keeping
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